[MCPE-21944] game crashing on startup Created: 16/May/17  Updated: 26/Sep/18  Resolved: 26/Sep/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.8.1
Fix Version/s: None

Type: Bug
Reporter: Hunter
Resolution: Cannot Reproduce Votes: 1
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows

 Description   

Hi, for some reason minecraft shows the startup screen, and closes, and I cant figure out why, can you help me please?



 Comments   
Comment by Jaybird Jones [ 26/Nov/17 ]

The game just closed me out! And I'm running MCPE 1.2.6 Beta!

Comment by [Mojang] Mega_Spud (Jay Wells) [ 16/May/17 ]

Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then try the following:

  1. Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
  2. Uninstall MCPE
  3. Delete the com.mojang folder (Device storage > games > com.mojang)
  4. Reinstall MCPE
  5. Run MCPE and if it works restore your MinecraftWorlds folder

Sometimes a clean install of the game will help with these kind of issues.

Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful:

Also, please check that your system drivers are all up to date before reporting back.

Quick Links:
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