[MCPE-21725] When you try to open Minecraft Windows 10 Edition, it will show the mojang logo for 5 - 23 seconds and then close. Created: 03/May/17  Updated: 03/May/17  Resolved: 03/May/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.7.0, 1.1.0.9
Fix Version/s: None

Type: Bug
Reporter: Michael Leonhard Steinmetz
Resolution: Cannot Reproduce Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows

 Description   

Yesterday, i wanted to play Minecraft Windows 10 Edition, but when I tried to open it, it showed up the mojang logo for a few seconds and the it closed. I tried Things like deleting everything except the minecraftpeWorlds Folder, but it did not work.

Steps to reproduce:

1. Try to open Minecraft Windows 10 Edition.
2. It will Close after showing the mojang logo.

If this is a duplicate, I apologize, but I couldn´t find any other reports of this bug, so i decided to create a report. Please fix it soon, because with this bug, I can´t play Minecraft Windows 10 Edition.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/May/17 ]

Excellent!

Comment by Michael Leonhard Steinmetz [ 03/May/17 ]

Thanks!!! Reinstalling worked!!!

Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/May/17 ]

Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then try the following:

  1. Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
  2. Uninstall MCPE
  3. Delete the com.mojang folder (Device storage > games > com.mojang)
  4. Reinstall MCPE
  5. Run MCPE and if it works restore your MinecraftWorlds folder

Sometimes a clean install of the game will help with these kind of issues.

Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful:

Also, please check that your system drivers are all up to date before reporting back.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by Michael Leonhard Steinmetz [ 03/May/17 ]

Why is no one seeing this report?

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