[MCPE-21689] Plastic texture pack won't work. $4.49 Created: 30/Apr/17  Updated: 09/May/18  Resolved: 09/May/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.7.0
Fix Version/s: None

Type: Bug
Reporter: Justin Warren
Resolution: Cannot Reproduce Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Tablet - iOS - iPad Mini

 Description   

Hi. My son bought the plastic texture pack and he played it for 4 mins and then he had to leave the house. When he got home he got on Minecraft and the texture pack was gone. I checked the settings and it said he never bought it, but the money is gone from his account. I have to authorise any purchases he makes and so I know that the process was followed and he did make the purchase. How does this get rectified? I look forward to your response. Kind regards Justin



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 09/May/18 ]

Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

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Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/May/17 ]

According to this ticket, after making sure you are signed in with the correct account, Have you tried going to the store, scrolling down to the bottom & pressing the Restore Purchases button?

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