[MCPE-21689] Plastic texture pack won't work. $4.49 Created: 30/Apr/17 Updated: 09/May/18 Resolved: 09/May/18 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.0.7.0 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Justin Warren | ||
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Tablet - iOS - iPad Mini |
| Description |
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Hi. My son bought the plastic texture pack and he played it for 4 mins and then he had to leave the house. When he got home he got on Minecraft and the texture pack was gone. I checked the settings and it said he never bought it, but the money is gone from his account. I have to authorise any purchases he makes and so I know that the process was followed and he did make the purchase. How does this get rectified? I look forward to your response. Kind regards Justin |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 09/May/18 ] |
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Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines. Quick Links: |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/May/17 ] |
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According to this ticket, after making sure you are signed in with the correct account, Have you tried going to the store, scrolling down to the bottom & pressing the Restore Purchases button? |