[MCPE-20705] AppleTv application doesn't function Created: 31/Mar/17  Updated: 25/Sep/18  Resolved: 25/Sep/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.6.0
Fix Version/s: None

Type: Bug
Reporter: Maria Filatova
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

I bought an Apple TV application for my kids and it doesn't function. Even after 30 minutes of waiting it is still not possible to create a world. If you can't fix the bug ASAP, please, refund.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 25/Sep/18 ]

Effective Monday September 24th, the Apple TV version of Minecraft will no longer be updated or supported. We’re grateful to the Apple TV community for their support but we need to reallocate resources to the platforms that our players use the most. Don’t worry though, you can continue to play Minecraft on Apple TV, keep building in your world and your Marketplace purchases (including Minecoins) will continue to be available.

However, we know that this experience isn’t in-line with the experience on other platforms so we will be issuing full refunds on all purchases made within the last 90 days. For more information or to check on the status of your refund, please contact Apple Customer Service at https://getsupport.apple.com or 1-800-692-7753.

Comment by Alan McInally [ 29/Jan/18 ]

hey guys, I have the same problem. I really don't want a refund , would prefer a fix if possible. It takes a long time to load to a screen and does not develop a cursor (am using a ss nimbus). Have redownloaded multiple times and checked that my fibre is fast enough (it does seem to be). I press any and all buttons to no avail. Any ideas? I have apple tv 4 with latest software updates and checked there is ample space on the drive... Thanks for your help.

Comment by James [ 05/Jun/17 ]

have you maid sure it was supported for the apple tv Version software

Comment by [Mojang] Mega_Spud (Jay Wells) [ 02/Apr/17 ]

Please do not mark issues as private, unless your bug report is an exploit or contains information about your username or server.

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