[MCPE-20433] Cannot connect using cellular data. Created: 16/Mar/17  Updated: 07/Aug/18  Resolved: 07/Aug/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.4.11
Fix Version/s: None

Type: Bug
Reporter: Andrew Miernicki
Resolution: Cannot Reproduce Votes: 2
Labels: None

Confirmation Status: Unconfirmed
Platform: Phone - Android - Samsung Other (Specify in description)

 Description   

Hi all,

I recently purchased and installed MineCraftPE. I have no problems playing the game over Verizon FIOS wifi, my friend using his Verizon phone as a mobile hotspot and using a Sprint mobile hotpot device. However, when I try to play using cellular data (game IS set to be able to do this), it gets stuck at the "This may take a few moments..." screen and never loads past that.

I saw the same issue in MCPE-15973 however this is almost a year old and I saw no specific resolution.

Network: T-Mobile
Phone: Samsung Galaxy S7 (SM-G930T)
Data: Unlimited

Before coming here I contacted T-Mobile's technical support, the steps they had me take were: They refreshed my account etc on their end in their systems, reboot phone, set to airplane mode and back out for a bit to refresh my ip and uninstall and reinstall the game. They said that was pretty much all they could do and I'd need to contact the developer for a solution as it's nothing on their end.

Does anyone have any tips that might help me resolve this issue?

Thank you.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 07/Aug/18 ]

Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by Dominic Johnson [ 02/Aug/17 ]

I agree with you this is a bug and I would like for it to be fixed as soon as possible!

Comment by Andrew Miernicki [ 20/Mar/17 ]

Ty for the reply, however I don't ever get past that screen which is why I posted here looking for help and solutions. This isn't a case of me being impatient because the game doesn't load instantly. 10, 15+ minutes go by and it never goes past that screen. I'll let my.phone sit and try and load and it hasn't ever one on data.

Comment by Jason Hunt [ 20/Mar/17 ]

I'm also on T-Mobile, and every once in a while it takes a little longer to connect, but it always lets me play. Most times it connects quickly. I pretty much only play on data.

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