[MCPE-20433] Cannot connect using cellular data. Created: 16/Mar/17 Updated: 07/Aug/18 Resolved: 07/Aug/18 |
|
| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.0.4.11 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Andrew Miernicki | ||
| Resolution: | Cannot Reproduce | Votes: | 2 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Phone - Android - Samsung Other (Specify in description) |
| Description |
|
Hi all, I recently purchased and installed MineCraftPE. I have no problems playing the game over Verizon FIOS wifi, my friend using his Verizon phone as a mobile hotspot and using a Sprint mobile hotpot device. However, when I try to play using cellular data (game IS set to be able to do this), it gets stuck at the "This may take a few moments..." screen and never loads past that. I saw the same issue in Network: T-Mobile Before coming here I contacted T-Mobile's technical support, the steps they had me take were: They refreshed my account etc on their end in their systems, reboot phone, set to airplane mode and back out for a bit to refresh my ip and uninstall and reinstall the game. They said that was pretty much all they could do and I'd need to contact the developer for a solution as it's nothing on their end. Does anyone have any tips that might help me resolve this issue? Thank you. |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 07/Aug/18 ] |
|
Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines. Quick Links: |
| Comment by Dominic Johnson [ 02/Aug/17 ] |
|
I agree with you this is a bug and I would like for it to be fixed as soon as possible! |
| Comment by Andrew Miernicki [ 20/Mar/17 ] |
|
Ty for the reply, however I don't ever get past that screen which is why I posted here looking for help and solutions. This isn't a case of me being impatient because the game doesn't load instantly. 10, 15+ minutes go by and it never goes past that screen. I'll let my.phone sit and try and load and it hasn't ever one on data. |
| Comment by Jason Hunt [ 20/Mar/17 ] |
|
I'm also on T-Mobile, and every once in a while it takes a little longer to connect, but it always lets me play. Most times it connects quickly. I pretty much only play on data. |