[MCPE-20393] Problem with free trial 30 days Created: 14/Mar/17  Updated: 25/Mar/17  Resolved: 15/Mar/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.4.11
Fix Version/s: None

Type: Bug
Reporter: JESUS DAVID MUÑOZ RAMIREZ
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Phone - Android - LG Nexus 5

 Description   

Good morning, about a week ago I made a subscription for a realm. Select the option that was offered me 30 days free but at no time have I obtained those 30 days free. The collection was made on the first day, without offering me such a test option.
I would like a solution to the problem, or in case it is not possible to refund the charge for this first month that was supposed to be proof.

I am looking forward to your response. Greetings.



 Comments   
Comment by [MCPE Mod] Dr.Awesome4333 [ 15/Mar/17 ]

I would recommend going to Mojang Customer Support. This is a bug tracker and we cannot help you with your problem here, sorry.

Comment by JESUS DAVID MUÑOZ RAMIREZ [ 15/Mar/17 ]

hi?

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