[MCPE-20246] UI causes game crash Created: 06/Mar/17  Updated: 08/Mar/17  Resolved: 08/Mar/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.3
Fix Version/s: None

Type: Bug
Reporter: Matt Stanghetta
Resolution: Done Votes: 0
Labels: None

Issue Links:
Duplicate
is duplicated by MCPE-20247 Hide UI Resolved
Confirmation Status: Unconfirmed
Platform: Phone - Android - Samsung Other (Specify in description)

 Description   

I can only join my realm if I hide my GUI in the main menu settings. Else, if I try to join my realm with it enabled, my game crashes and returns me to my home screen. I've fiddled with FOV/Chunk loading, fancy skies, etc... it all works fine with the game. When I try re-enabling the GUI ingame, it freezes when i click 'resume game' in the pause menu, crashes and returns me to my home screen.

I cleared cache/data from the app, reinstalled the app entirely, and it still does this. I tried logging in with my account/character on my friends iPhone 6, but my problem was there just the same.

I took a video of me reproducing the issue on my Samsung Galaxy S7 via game tools game recording: https://vid.me/RBzd



 Comments   
Comment by [Mojang] Adrian Östergård [ 08/Mar/17 ]

It's possible that this is caused by some form of invalid item. Unfortunately, we can't give you a solution on how to solve this problem right now. However, we collect information regarding crashes automatically so this should hopefully be fixed in a future update (no specific date can be provided). As such, I'm closing this bug as Done.

Comment by Matt Stanghetta [ 07/Mar/17 ]

This issue started one night while I was exploring the nether. There were 2 ghasts, 7-10 blazes in the area. I ran between them where I had previously died to gather my dropped items. A ghasts explosion hit me pretty much dead on, and ever since, my ui couldn't be turned on without making me crash.

I've taken a copy of my realm and turned it into a creative world... playing like that, offline, I can enable my UI just fine and play normally.

Comment by Matt Stanghetta [ 07/Mar/17 ]

I switch from both ui's regularly. Both classic and pocket ui cause this crash

Comment by [Mojang] Adrian Östergård [ 07/Mar/17 ]

Are you using Classic UI or Pocket UI? Either way, please try to change your UI type and then try again and see if it works.

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