[MCPE-20105] Every time I try to join a world, create a world, or join a server, the game crashes Created: 19/Feb/17 Updated: 20/Feb/17 Resolved: 20/Feb/17 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.0.3 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Jay Ruff | ||
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Phone - Android - Samsung Galaxy S5 |
| Description |
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I have tried various things such as clearing all data, uninstalling and reinstalling, and looking at recent reviews and online to see if there were similar problems and there were not. |
| Comments |
| Comment by Jay Ruff [ 19/Feb/17 ] |
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That worked, thank you very much. I appreciate the help. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 19/Feb/17 ] |
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Sometimes a clean install of the game will help with these kind of issues. Have you tried deleting the com.mojang folder, then reinstalling? Please back up any data you wish to keep beforehand, such as world saves. Then you'll need to use a file explorer to go to Internal storage → Games → com.mojang then delete that folder. Afterwards install the game again from the play store. You might find following links helpful: Quick Links: |