[MCPE-20077] Texture Pack Created: 19/Feb/17  Updated: 29/Apr/17  Resolved: 19/Feb/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.3
Fix Version/s: None

Type: Bug
Reporter: David Prior
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Tablet - iOS - iPad Mini

 Description   

Purchased Festive mash up texture, 2min play and screen went black, returned to home screen and texture pack is locked again. $5.99 taken off itunes account. Restart ipad off twice, closed and opened game twice. Texture packed still locked. repurchased another $5.99......



 Comments   
Comment by James Waldock [ 29/Apr/17 ]

Your fix worked for me. THANK YOU!

Comment by Isioma Akaeze [ 19/Feb/17 ]

I'm glad to hear that. Remember, if you have any issues you can comment to me, however, I have limited knowledge on Minecraft.

Comment by David Prior [ 19/Feb/17 ]

Thanks Isioma - I have already repurchased and it is still there, if it fails again I will try your method. Thanks for the advice!

Comment by Isioma Akaeze [ 19/Feb/17 ]

How to fix: Open Minecraft PE. Look around and press Store button. Swipe down to the bottom of the page and click Restore.(Make sure you're connected to internet). If it asks you to sign in, sign in with your password for Itunes. If it says successful, go to settings and put texture pack on. If not, tell me what happened.

Comment by [MCPE Mod] Dr.Awesome4333 [ 19/Feb/17 ]

I would recommend going to Mojang Customers support as we are unable to do anything about purchases here.

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