[MCPE-19985] the game always crashes or closes the second I go to open an existing world or create a new one. Created: 12/Feb/17  Updated: 03/Jan/18  Resolved: 03/Jan/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.3
Fix Version/s: None

Type: Bug
Reporter: Mak Heart
Resolution: Cannot Reproduce Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows

 Description   

Upon opening Minecraft windows 10, I can navigate through the settings, skins, texture packs, etc. as normal, but the game closes out completely the second I attempt to open a world or create a new one. This has been happening with every update since 1.0, and since I can't find any information about it online, I am unsure as to whether anyone else is experiencing a similar issue.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/Jan/18 ]

This ticket has been resolved as 'Cannot Reproduce' as it has no response was received recently.

Comment by [Mojang] Mega_Spud (Jay Wells) [ 13/Feb/17 ]

Sometimes a clean install of the game will help with these kind of issues.

Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful:

Also, please check that your system drivers are all up to date before reporting back.

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