[MCPE-19930] mcpe 1.0.2.1 crashes on startup on android 4.0.3 Created: 06/Feb/17  Updated: 07/Feb/17  Resolved: 07/Feb/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.2
Fix Version/s: None

Type: Bug
Reporter: mark
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Tablet - Android - Asus Transformer Pad

 Description   

Won't start at all - black screen then back to home screen. Tried with and without network, tried restarting tablet, reinstalling app, no dice. Previous version on play store had same problem . No working version since before 1.0.x.

Haven't seen exact same problem in tyour bug tracking system, but then Jira searches are very flaky.



 Comments   
Comment by [MCPE Mod] Dr.Awesome4333 [ 07/Feb/17 ]

Thanks for the report, however crashes are now logged and automatically sent to Mojang for further investigation. We have been instructed to close these kinds of tickets as invalid.

In the mean time you could look at MCPE-8332 to see if that is your issue, if it is not, you could try the following trouble shooting tricks to see if it fixes your issue.
Uninstalling/reinstalling (which you probably have tried before)

Try using a file explorer to navigate the the games folder and opening the com.mojang folder and copying the minecraftworlds folder and saving the folder in a place out side the com.mojang folder then delete the com.mojang folder then open MCPE, which will now open as if you have installed it for the first time. If it opens up to the main menu and works fine, Great! to get your worlds back just move the minecraftworlds folder back to the newly recreated com.mojang folder.
If not, you may have to wait for a fix.

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