[MCPE-19578] Crashes on Splash Screen Created: 01/Jan/17 Updated: 07/Feb/18 Resolved: 07/Feb/18 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.0.0 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Joe Stone | ||
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Windows |
| Description |
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Just purchased this through the Windows APP store and had trouble downloading it initially (wouldn't download after purchase). I restarted the computer and app downloaded and installed. When opening the app, the Mojang splash screen appears and then immediately crashes. I've tried restarting the computer multiple times, but nothing works. There are no mods either. Here is my current system setup: Processor: Intel Core i5-2540M CPU @ 2.6GHz Not sure if this helps at all, but I have another and a much newer laptop running Windows 10 (Home edition) - it runs much incredibly slower than my computer - but runs Minecraft just fine. It's system has the following: Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 07/Feb/18 ] |
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Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue, then please comment below and update the ticket description following the Issue Guidelines. Quick Links: |