[MCPE-19565] Pocket edition black screen won't open- archos tablet Created: 31/Dec/16  Updated: 04/May/17  Resolved: 04/May/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.0.0
Fix Version/s: None

Type: Bug
Reporter: jude turner
Resolution: Duplicate Votes: 0
Labels: None

Issue Links:
Duplicate
duplicates MCPE-8332 Minecraft PE not starting (Blackscreen) Resolved
Confirmation Status: Unconfirmed
Platform: Tablet - Android - Archos Titanium

 Description   

i have checked your open responses but have been trying to fix this problem for two days. My son is autistic and we are desperate for a fix. He has an archos tablet with auto updates installed. I have tried uninstalling minecraft and a ton of other suggestions from google and youtube but we still get a black screen when you try and open the app. I read that his device needs to be compatible with neon so ran that check and it says it is fine.
I'd be happy to go back to the last version until any bugs are ironed out but have no idea how/if we can do that. Christmas holidays are particularly difficult for kids with autism so please help us.
A desperate mum.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 04/May/17 ]

Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-8332.

This should have been fixed for the majority of users now. If you have additional information, please add it to that report.

Quick Links:
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Comment by jude turner [ 05/Jan/17 ]

it'd be great if someone could look at this for us.

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