[MCPE-18903] After I have played the game (closed it and reopened it) in full screen three times it won't load anymore. Created: 03/Dec/16  Updated: 09/May/18  Resolved: 09/May/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.16.2
Fix Version/s: None

Type: Bug
Reporter: ben lynch
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows

 Description   

After I have played the game (closed it and reopened it) in full screen three times it won't load anymore. It just loads the Mojang start screen for about 15 seconds then crashes. And I have it has done this three times now. To fix it I have to make a new account on my computer and reinstall it. I have tried to delete the files and reinstall and it won't work.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 09/May/18 ]

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by Duncan [ 30/Aug/17 ]

Sorry, I thought he was talking about Windows 10 PHONE 🙄

Comment by Duncan [ 26/Aug/17 ]

This has happened for at least two months, it still happens on the latest update. This is a very big problem among many people, steps to reproduce, 1 get a normal Windows 10 phone, 2 download Minecraft from of the store, 3 try to play game, there will be a good chance it doesn't work, if you get the game to load after a crash it will say something like "a crash was detected, global resources reset.

Comment by [MCPE Helper] Aspergerian [ 27/Mar/17 ]

Is this still happening in 1.0.4.11?

Generated at Sat Jan 11 15:21:09 UTC 2025 using Jira 9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13.