[MCPE-18668] Realm won't load - panoramic screen appears instead Created: 22/Nov/16  Updated: 04/Dec/16  Resolved: 04/Dec/16

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.16.2
Fix Version/s: None

Type: Bug
Reporter: Suzannah Robinson
Resolution: Duplicate Votes: 2
Labels: None

Attachments: JPEG File IMG_3720.JPG    
Issue Links:
Duplicate
duplicates REALMS-225 Realms not working for almost a week ... Resolved
Confirmation Status: Unconfirmed
Platform: Phone - iOS - iPhone 6

 Description   

When I load my realm, I just get the panoramic landscape background that you normally see on the minecraft home page. The control buttons are also visible but disabled
This happens to me across devices, I have tried ipad mini and amazon kindle fire and the same thing happens.
Other members of my realm can access it without any issues, although they are regularly crashed out of it.
I'm paying for the realm but cannot access it so please look into this asap!



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 04/Dec/16 ]

Thank you for your report!
However, this issue has been closed as a Duplicate of REALMS-225.

It has been linked to this report. If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by NidPlays [ 24/Nov/16 ]

Can Confirm on Win10 Edition and MCPE 0.16.2

Comment by [MCPE Mod] Celesian [ 23/Nov/16 ]

I can confirm this on version 0.16.2 on a NVIDIA shield tablet. It sometimes happens when I go from a nether portal to one in the overworld

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