[MCPE-18426] iPad V 4 App kicks my daughter out after opening new realm Created: 15/Nov/16  Updated: 28/Dec/17  Resolved: 28/Dec/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.17.0.1
Fix Version/s: None

Type: Bug
Reporter: Katherine Wieser
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Tablet - iOS - iPad 4

 Description   

My daughter bought and installed Minecraft and as soon as she opens a new realm the app closes. She has tried both survivor mode and creative mode.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 28/Dec/17 ]

Thank you for your report!

Crashes such as these are now logged automatically, so will be investigated further by the development team internally.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by PHO [ 23/Jan/17 ]

We do not assign tickets to developers, but it does not mean developers are not looking into. Crash logs are now recorded and sent to devs so the bug will hopefully be fixed soon.

Comment by Katherine Wieser [ 23/Jan/17 ]

The comment made by the bot Arisa is not clear. Have I typed the wrong version in? I have double checked. This is really starting to piss me off.

Comment by Katherine Wieser [ 23/Jan/17 ]

My daughter purchased this with her own money almost a year ago and has never been able to play. My issue is still unassigned. I am getting ticked off and feel my daughter has been ripped off. What else can I do?

Comment by [Bot] Arisa [ 15/Nov/16 ]

Please do not mark unreleased versions as affected.
You don't have access to them yet.

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