[MCPE-17031] Minecraft Win 10 beta fails to start Created: 15/Sep/16  Updated: 03/Jan/18  Resolved: 03/Jan/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.15.7, 0.15.8
Fix Version/s: None

Type: Bug
Reporter: Peter Van den Daele
Resolution: Cannot Reproduce Votes: 0
Labels: crash

Attachments: Text File CrashError.txt     XML File CrashError.xml     Text File CrashErrorInfo.txt     XML File CrashErrorInfo.xml     File Report.wer    
Confirmation Status: Unconfirmed
Platform: Windows

 Description   

Starting the minecraft app give the Mojang startup screen and then the screen disappears again. This started happening after the "anniversary update" of windows 10.

Included are the crash traces as found in the event viewer.
If needed, I can create logman traces but I don't know the provider names to capture the helpful info.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/Jan/18 ]

This ticket has been resolved as 'Cannot Reproduce' as it has no response was received recently.

Comment by AMAN4700 [ 18/Nov/16 ]

This is a bulk resolve of issues that haven't been updated to 0.16.0+ yet. Please comment below (To open the ticket) and update your affected versions. If you cannot reproduce the bug, please write in the comments so we can resolve it as "Cannot Reproduce". Thank You!

Comment by Peter Van den Daele [ 15/Sep/16 ]

Thread is not entirely related. From what I can see in the event log, the location of the crash is slightly different. As is the exact description of the crash. Except for the last thread addition from StiflingHat9897.

Comment by rplatham [ 15/Sep/16 ]

Related thread (but no solution there atm, sorry) http://www.minecraftforum.net/forums/support/minecraft-windows-10-edition/2652672-windows-10-beta-v0-14-1-crashing

Comment by Peter Van den Daele [ 15/Sep/16 ]

Bug still present on 0.158

Comment by Peter Van den Daele [ 15/Sep/16 ]

Since I have no access to the pdb files ofr the minecraft.win10.dx11.exe, it ends with an error in the function at address 0000 7ff7 4749 1eb8
(Minecraft.Win10.DX11.exe!00007ff747491eb8()

And attaching the dmp file to the issue is appearantly not allowed.

Comment by Peter Van den Daele [ 15/Sep/16 ]

WinDbg analysis of the .dmp file:

Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Peter\AppData\Local\CrashDumps\Minecraft.Win10.DX11.exe.7000.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 14393 MP (8 procs) Free x64
Product: WinNt, suite: SingleUserTS
Built by: 10.0.14393.0 (rs1_release.160715-1616)
Machine Name:
Debug session time: Thu Sep 15 18:34:49.000 2016 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:00:01.000
..........................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1b58.13f4): Illegal instruction - code c000001d (first/second chance not available)

      • ERROR: Symbol file could not be found. Defaulted to export symbols for KERNELBASE.dll -
        ntdll!NtWaitForMultipleObjects+0x14:
        00007ffe`48cd59a4 c3 ret
        0:004> .ecxr
        rax=00007ffe2b3ed260 rbx=0000000000000000 rcx=00000147dfeb3650
        rdx=0000000000000078 rsi=00000147dfeb3650 rdi=00000147dfea9500
        rip=00007ffe2b3c3b2e rsp=00000030e01fef18 rbp=00000030e01fef60
        r8=0000000000000000 r9=0000000000000008 r10=00000147dfeb3000
        r11=0000000000000650 r12=00000030e01ff060 r13=0000000000000000
        r14=0000000000000078 r15=000000000000003f
        iopl=0 nv up ei pl zr na po nc
        cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
        MSVCP140_APP!std::_Mpunct<char>::_Init+0x2:
        00007ffe`2b3c3b2e 27 ???
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