[MCPE-16842] Minecraft pocket edition will not open. Created: 01/Sep/16 Updated: 01/Sep/16 Resolved: 01/Sep/16 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 0.15.7 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Rachael Corradetti | ||
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | None | ||
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| Confirmation Status: | Unconfirmed | ||||||||
| Platform: | Phone - Android - Samsung Other (Specify in description) | ||||||||
| Description |
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When I go to open Minecraft pocket edition all you see is a black screen. Then a box pops up saying unfortunately, Minecraft pocket edition has stopped working. I have tried Uninstaller the game. Re installing it again. I cleared the cache. I have restarted the device. I have made sure my device it up to date on updates. I have cleared the files on my device. The problem is still not fixed. |
| Comments |
| Comment by rplatham [ 01/Sep/16 ] |
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Please check the com.mojang folder and remove or rename the resource_packs folder. If that doesn't fix the problem, please comment on |