[MCPE-16652] Cannot Choose Custom Skin, or change between Steve and Alex Created: 29/Aug/16 Updated: 27/Jul/17 Resolved: 24/Feb/17 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 0.15.90.0, 0.15.90.1, 0.15.90.2, 0.15.90.7, 0.16.0, 0.16.1, 0.16.2 |
| Fix Version/s: | 0.15.90.7, 1.0.3 |
| Type: | Bug | ||
| Reporter: | Christopher Clements | ||
| Resolution: | Fixed | Votes: | 16 |
| Labels: | GUI, crash, menu, skin | ||
| Attachments: |
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| Issue Links: |
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| Confirmation Status: | Confirmed | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Platform: | Tablet - Android - Other (Specify in description) | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Description |
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Update for 0.16.0 rplatham Updated after half fix in 0.15.90.7: To see the "Choose New Skin" button to select a custom skin, the player must first tap on the grey space to the right of the Alex and Steve models. On some devices, that space shows a solid grey model (making this step more obvious) like this. But on some devices, that model does not appear, like this. I expected that the blank grey model would always appear or the "Choose New Skin" would always appear. Original description Effects Samsung Galaxy Tab A (SM-T350) & Samsung Galaxy Tab 4 (SM-T230NU) Steve and Alex skins are invisible and you cannot Choose a custom skin |
| Comments |
| Comment by Zeb [ 27/Jul/17 ] |
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MewTwoPlays, try updating to 1.1.4 and see if that fixes your problem. |
| Comment by William Bruce [ 27/Jul/17 ] |
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I have a bug where |
| Comment by Zeb [ 29/Mar/17 ] |
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KawaiiKitty1170 Could you provide a screenshot? This may be a new, unrelated bug. |
| Comment by Amy Pennington [ 28/Mar/17 ] |
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When I updated to 1.0.5 the bug appears to have came back. I can not chose a custom skin, but I can change from Steve to Alex.. :/ |
| Comment by Elainedel [ 15/Mar/17 ] |
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It appears to be fixed in 1.0.5.3. I can choose and use custom skins again after updating to 1.0.5.3, gallery option pops up after clicking the choose new skin option like normal again. |
| Comment by Zeb [ 13/Mar/17 ] |
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Elainedel, that sounds like a brand new, separate bug to me, unrelated to this issue. I'd suggest reporting this problem in a new ticket, unless someone else has already done so. |
| Comment by Elainedel [ 13/Mar/17 ] |
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I can't change to a custom skin anymore since updating to beta 1.0.5. When I try to click "choose new skin", nothing happens (gallery menu doesn't show up). In the previous version 1.0.4 I was still able to change skins. (Device: Samsung Galaxy Tab 3V aka SM T116 NU, with Android 4.4.4 Kitkat) |
| Comment by Jonathan Hanzel [ 25/Feb/17 ] |
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This was fixed in 1.0.2, ever since that update, there haven't been any issues with changing skins |
| Comment by Zeb [ 24/Feb/17 ] |
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Since I've been unable to reproduce this bug, and heard of no reports of any of the various issues relating to changing your skin, I think it is safe to say that this bug is gone. Resolving as fixed! |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 16/Dec/16 ] |
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Does this issue still affect the latest version (1.0.0.7)? Please reply if it does. |
| Comment by Michael Hanson [ 07/Dec/16 ] |
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Felix michael andersmith, have you been backing your phone up? |
| Comment by Felix michael andersmith [ 05/Dec/16 ] |
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10 minutes before my issue...i would never crash at all...i go to change my skin and then the game crashes...and I cant change my skin now... |
| Comment by Bartend [ 02/Dec/16 ] |
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I had an HTC 8 with this problem. Clicking on the hanger icon on the home screen to change my skin caused MCPE to crash. While following the suggestion from @sehyum-kim I noticed that the existing custom.png was 0 bytes. Perhaps this is the real problem? Following the instructions did allow me to customize my skin. |
| Comment by Sehyun-Kim [ 29/Nov/16 ] |
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There is another way to change skin |
| Comment by Michael Hanson [ 29/Nov/16 ] |
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I HAVE FOUND A WAY TO FIX THIS BUG, AND IT LEAVES ALL OF YOUR SETTINGS AND WORLDS UNTOUCHED! However you need to have been backing-up... Sorry... Find one that has one with an older version of Minecraft on it. BUT FIRST, BEFORE ANYTHING ELSE, BACK UP YOUR PHONE!!!!! When that's done, restore the backup with an older version of the game and open Minecraft. Tap the skin button and select custom skin, choose whatever skin you want that is in your gallery. Close Minecraft, restore the most recent backup (the one you saved prior to this) and reopen Minecraft, this should fix it. If it doesn't or if you don't have a backup with an older version of Minecraft, try the way that the Mod Mega_Spud suggested. |
| Comment by Brendan [ 13/Nov/16 ] |
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My Kindle Fire 7 HD crashes too. |
| Comment by endex9800 [ 06/Nov/16 ] |
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Andrew me too |
| Comment by Andrew Gledhill [ 06/Nov/16 ] |
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Tapping the hanger button to change skin crashes Minecraft. I have a Samsung Galaxy Tab 3 (SM-T550) and I am stuck as Steve since the 0.16 update. The 0.16.1 update didn't fix the issue. Will a future update automatically fix this? |
| Comment by c c page [ 05/Nov/16 ] |
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This only happens on our fire tablet. It seems to have been fixed a few times and then it breaks again. It is currently broken. Clicking the coat hanger now causes the game to crash completely. New skins can be selected if you choose a mojang skin via the shop. Player name cannot be changed from Alex. A recent update, just installed, has not resolved the issue. Thank you. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 25/Oct/16 ] |
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I managed to fix the 'Hanger' crash by uninstalling and then deleting all of the com.mojang files before reinstalling. If you do this be sure to back up your worlds first, and reinstall them afterwards. |
| Comment by Zeb [ 25/Oct/16 ] |
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Clicking the hanger button crashes my Samsung Galaxy S4. |
| Comment by Annaleigh Smith [ 25/Oct/16 ] |
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I have the same problem. I have a Samsung Galaxy Tab 3 (SM-T310) and I am stuck as Alex since the 0.16 update. It just crashes when I push the hanger button. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 22/Oct/16 ] |
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On both of my Samsung Galaxy Tab a6 Tablets (SM-T280), tapping the hanger button to change skins causes the game to crash / force close, meaning that you are unable to change from the default Steve skin. |
| Comment by Joseph Mazelin [ 28/Sep/16 ] |
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I cannot duplicate this on my device. Might be how the program files were arranged and may be either misplaced or outdated. I'll test this and get back to this as soon as possible. My device: Samsung Galaxy Tab 4 10.1 |
| Comment by rplatham [ 16/Sep/16 ] |
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This issue still occurs for some users, including myself. Tested on mcpe 0.15.90.7 on Samsung Galaxy S6 (SM-G920W8), Android 6.0.1. I tried changing the GUI size to all different settings, but the custom skin button just won't appear. Tapping where it should be (or up higher in case it was just up off the screen) did not do anything. |
| Comment by Mr. Monkey [ 16/Sep/16 ] |
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Fixed in 0.15.90.7 (0.16.0 beta build 4) |
| Comment by Marioipod (Inactive) [ 12/Sep/16 ] |
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Same thing happens to me. Thank you for reporting this. |
| Comment by Ryan Crick [ 12/Sep/16 ] |
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Confirmed on Amazon Kindle Fire HD 6, Fire OS 5.1.2. Can't choose a custom skin |
| Comment by EnderMamma [ 06/Sep/16 ] |
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Me too! My device is Moto G2 Android 6.0. I cant change skin and chat is very slow. |
| Comment by Darkness202 [ 06/Sep/16 ] |
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This happened to me too. My device is Xiaomi Redmi 1S. |
| Comment by Paul Hunnisett [ 03/Sep/16 ] |
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Confirmed on LG G3 on Android 6 |
| Comment by Elainedel [ 03/Sep/16 ] |
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Happens to me too (Samsung SM T116NU also known as Samsung galaxy Tab 3V, with Android Kitkat 4.4.4) |
| Comment by Zeb [ 03/Sep/16 ] |
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Not occurring in 0.15.90.2 on Acer B1-750. (Intel HD Graphics for BayTrail, Android 4.4.4.) However, this Reddit post seems to confirm that other people are experiencing this bug as well: |
| Comment by Mr. Monkey [ 01/Sep/16 ] |
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Cause it is not fixed |
| Comment by assem amr [ 31/Aug/16 ] |
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Why is this reopened |
| Comment by Bayer Florian [ 30/Aug/16 ] |
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For me Steve and Alex are just blank and not selectable. |
| Comment by Sehyun-Kim [ 30/Aug/16 ] |
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me too |
| Comment by Mr. Monkey [ 29/Aug/16 ] |
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When you open the minecraft skins screen it says choose skin but if you click anywhere like on a different skin you can choose it but if it is Steve or when you open the skins screen and click costome before you tap any skin cause if you do you can't click the button unless so u exit the menu and go back in it then you pick your skin and then it all ways only says chose model for Alex not the skin you picked |
| Comment by Christopher Clements [ 29/Aug/16 ] |
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I cannot select any option to choose a Custom skin |
| Comment by rplatham [ 29/Aug/16 ] |
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Please provide more details. For example, I think you mean that clicking Choose New Skin allows you to select a skin, but you always get an error message stating "That's not a minecraft skin, silly." |