[MCPE-16261] July 14th Amazon update killed my minecraft Created: 18/Jul/16 Updated: 24/Aug/16 Resolved: 24/Aug/16 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 0.15.1, 0.15.2 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Mikalo Sutterlan | ||
| Resolution: | Done | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Tablet - Android - Samsung Galaxy Tab 3 |
| Description |
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On July 14th, I updated my tablet via the Amazon.ca website and after, my minecraft is not working period. I called Amazon and spent an hour trouble shooting, and still not working. Amazon says they have lots of complaints about this recent update. we sent emails to minecraft and their customer service people don't do their job, we got the run around. |
| Comments |
| Comment by Mikalo Sutterlan [ 20/Jul/16 ] |
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Amazon.ca has been informed |
| Comment by Mikalo Sutterlan [ 19/Jul/16 ] |
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rplatham, You were right, sorry for all the bad language, I deleted the MCPE ver. 0.12.2.1 from Amazon.ca and installed 0.15.2.2 from Google Playstore and my kids Minecraft PE is working again. Now I have to tell Amazon, the problem is in their ballpark |
| Comment by rplatham [ 18/Jul/16 ] |
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Hi Mikalo, Why are you updating the game from amazon.ca? If the tablet having this problem is indeed a Samsung Galaxy Tab 3, MCPE should be installed through the Google Play Store. That is the default native store for your device. I recommend getting the amazon refund and installing from the Google Play Store. |
| Comment by Mikalo Sutterlan [ 18/Jul/16 ] |
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My kids want their minecraft back, we are not updating any of our other devices until our Tablet is working again, Amazon wants to give us our money back, we don't want it back, we want a working minecraft |