[MCPE-16127] Crash on starting Created: 08/Jul/16  Updated: 09/Aug/16  Resolved: 09/Aug/16

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.15.2
Fix Version/s: None

Type: Bug
Reporter: Jérémi Campagna
Resolution: Duplicate Votes: 0
Labels: crash, windows10

Issue Links:
Duplicate
duplicates MCPE-14125 MCPE crashes on startup Resolved
Confirmation Status: Unconfirmed
Platform: Windows

 Description   

When I try to play Minecraft PE and Minecraft: Windows 10 edition, it crash on starting. On my PC, the game close after the Mojang screen and on my iPod, it do a black screen just before crashing after the Mojang screen.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 09/Aug/16 ]

Thanks for your report! This is however a Duplicate of MCPE-14125 – If you have not, please use the search function in the future, to see if your bug has already been submitted, as currently over 47% of tickets are being closed as duplicate.

Comment by Jérémi Campagna [ 12/Jul/16 ]

I tryed to do a debug mode with Microsoft Visual Studio 2015 and it says that, the problem is that MC Win10 can't access to ntdll.dll in C:\Windows\System32\ or it can't write/read something and detect an access violation.

Comment by Jérémi Campagna [ 10/Jul/16 ]

My PC is a Acer Aspire V3, I have a NVIDIA GeForce 840m for GPU and my CPU is a Intel Core i5-5200U with Intel(R) HD Graphics 5500, OpenGL version 4.3, OpenCL version 2.0 and DirectX 12.0. I use the GPU for most but for some apps I use both. I also have touch screen but I don't use it.

Comment by rplatham [ 10/Jul/16 ]

Yes please ^^^

Comment by Jérémi Campagna [ 09/Jul/16 ]

Do you need precisions on my PC like the CPU or the GPU?

Comment by Jérémi Campagna [ 09/Jul/16 ]

I just tryed what you said and it still won't work... Hopefully I got the good old Minecraft Java and personnaly, the java version is more reliable than the Win10 version... My PC is Win10 so it's not a OS problem...

Comment by Jérémi Campagna [ 09/Jul/16 ]

My PC is on a local administration account. I tryed the login in xbox and lastime it didn't work...

Comment by rplatham [ 09/Jul/16 ]

In the win10 PC it might be an xbox authentication problem. Try disconnecting all networks then running MCPE. Once in click manage the side your Xbox account. It won't be a le to do anything because you are offline, but it will trigger reentry of xbox credentials when you next login. So quit mcpe, reenable networks, restart mcpe and see what happens.

Comment by SuperBrojo [ 09/Jul/16 ]

The same thing happened to me, and the way I fixed this was I backed up my worlds onto a computer, deleted Minecraft PE INCLUDING the texture packs and mods. Reinstall MCPE and re-add your worlds and it shouldn't crash anymore. This is caused by some texture packs and mods from 0.15.0 and 0.15.1 aren't compatible with 0.15.2.

Comment by Jérémi Campagna [ 09/Jul/16 ]

thx but what i do for win10? I don't have anything on it.

Comment by rplatham [ 08/Jul/16 ]

Remove all third party mods and remove all third party texture packs from the resource_packs folder. These things are not supported in the current version of mcpe.

Generated at Sat Jan 11 15:10:21 UTC 2025 using Jira 9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13.