[MCPE-16127] Crash on starting Created: 08/Jul/16 Updated: 09/Aug/16 Resolved: 09/Aug/16 |
|
| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 0.15.2 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Jérémi Campagna | ||
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | crash, windows10 | ||
| Issue Links: |
|
||||||||
| Confirmation Status: | Unconfirmed | ||||||||
| Platform: | Windows | ||||||||
| Description |
|
When I try to play Minecraft PE and Minecraft: Windows 10 edition, it crash on starting. On my PC, the game close after the Mojang screen and on my iPod, it do a black screen just before crashing after the Mojang screen. |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 09/Aug/16 ] |
|
Thanks for your report! This is however a Duplicate of |
| Comment by Jérémi Campagna [ 12/Jul/16 ] |
|
I tryed to do a debug mode with Microsoft Visual Studio 2015 and it says that, the problem is that MC Win10 can't access to ntdll.dll in C:\Windows\System32\ or it can't write/read something and detect an access violation. |
| Comment by Jérémi Campagna [ 10/Jul/16 ] |
|
My PC is a Acer Aspire V3, I have a NVIDIA GeForce 840m for GPU and my CPU is a Intel Core i5-5200U with Intel(R) HD Graphics 5500, OpenGL version 4.3, OpenCL version 2.0 and DirectX 12.0. I use the GPU for most but for some apps I use both. I also have touch screen but I don't use it. |
| Comment by rplatham [ 10/Jul/16 ] |
|
Yes please ^^^ |
| Comment by Jérémi Campagna [ 09/Jul/16 ] |
|
Do you need precisions on my PC like the CPU or the GPU? |
| Comment by Jérémi Campagna [ 09/Jul/16 ] |
|
I just tryed what you said and it still won't work... Hopefully I got the good old Minecraft Java and personnaly, the java version is more reliable than the Win10 version... My PC is Win10 so it's not a OS problem... |
| Comment by Jérémi Campagna [ 09/Jul/16 ] |
|
My PC is on a local administration account. I tryed the login in xbox and lastime it didn't work... |
| Comment by rplatham [ 09/Jul/16 ] |
|
In the win10 PC it might be an xbox authentication problem. Try disconnecting all networks then running MCPE. Once in click manage the side your Xbox account. It won't be a le to do anything because you are offline, but it will trigger reentry of xbox credentials when you next login. So quit mcpe, reenable networks, restart mcpe and see what happens. |
| Comment by SuperBrojo [ 09/Jul/16 ] |
|
The same thing happened to me, and the way I fixed this was I backed up my worlds onto a computer, deleted Minecraft PE INCLUDING the texture packs and mods. Reinstall MCPE and re-add your worlds and it shouldn't crash anymore. This is caused by some texture packs and mods from 0.15.0 and 0.15.1 aren't compatible with 0.15.2. |
| Comment by Jérémi Campagna [ 09/Jul/16 ] |
|
thx but what i do for win10? I don't have anything on it. |
| Comment by rplatham [ 08/Jul/16 ] |
|
Remove all third party mods and remove all third party texture packs from the resource_packs folder. These things are not supported in the current version of mcpe. |