[MCPE-16086] Blue Screen Created: 06/Jul/16 Updated: 18/Jul/16 Resolved: 18/Jul/16 |
|
| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 0.15.0, 0.15.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Stephen Krcma | ||
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Attachments: |
|
||||||||
| Issue Links: |
|
||||||||
| Confirmation Status: | Unconfirmed | ||||||||
| Platform: | Tablet - Android - Samsung Galaxy Tab 4 Nook | ||||||||
| Description |
|
When I click on Minecraft, the screen turns black. Seconds later, it turns sky blue and I can see my hand, hotbar, and control buttons. Nothing can be clicked, and the pause button doesn't work. It may have something to do with Block launcher and mods. Or it may have something to do with the new update. I cleared all my data, uninstalled and reinstalled the app, and asked for help for the past week. Please help as soon as possible. |
| Comments |
| Comment by Stephen Krcma [ 18/Jul/16 ] |
|
I fixed the problem with a factory data reset! Thanks for all the help, but my dad was the one who fixed it. |
| Comment by solehuddin power [ 16/Jul/16 ] |
|
Weird things,I got blue screen too after I close status effect window.Very annoying. |
| Comment by Stephen Krcma [ 06/Jul/16 ] |
|
I still can't find it. Any other ideas? |
| Comment by rplatham [ 06/Jul/16 ] |
|
Sorry, that's a subfolder within your device. Full path depends on the device. In my case (Samsung Galaxy S6 (SM-G920W8), Android 5.1.1) it is /sdcard/games/com.mojang Probably the same for your Samsung Galaxy Tab 4 Nook. Use a file explorer program to view the files. I guessed you knew this from your comment that you'd cleared all the files you could. My bad. |
| Comment by Stephen Krcma [ 06/Jul/16 ] |
|
games/com.mojang doesn't exist. I entered it but it said it's not available. Is there a different website? Also, do you think installing the mod again would work? The game would start again, so I could delete the world? |
| Comment by rplatham [ 06/Jul/16 ] |
|
If you got games/com.mojang you should be good. I can't say what else might be floating around for the mods, but I hope it wouldn't affect it unless your restart/reinstall those mods. |
| Comment by Stephen Krcma [ 06/Jul/16 ] |
|
Thanks for the tip. All the mods were uninstalled and deleted. I cleared all the files I could. Are there any I could be missing? No, I am not clicking anything in between the opening and seeing the sky world. |
| Comment by rplatham [ 06/Jul/16 ] |
|
This bug tracker only supports issues with vanilla unmodified MCPE. Please uninstall all mods and clear the files for MCPE (I recommend backing up your worlds). Then try reinstalling MCPE. If the issue is still affecting you, please comment again and include your Android version and whether or not you are clicking anything between clicking the launch icon and getting to the sky-only world. |