[MCPE-16048] Can`t open my minecraft Created: 03/Jul/16  Updated: 04/Jul/16  Resolved: 04/Jul/16

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.15.1
Fix Version/s: None

Type: Bug
Reporter: Matija
Resolution: Incomplete Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows

 Description   

When i try to open my minecraft it opens it and it shows the mojang logo and then is exit by him self pls help



 Comments   
Comment by rplatham [ 04/Jul/16 ]

This ticket is incomplete because it does not provide sufficient information.

Please remove all 3rd party mods for minecraft, all 3rd party texture packs and any non-native app stores through which Minecraft may have been downloaded. If you're still crashing, disconnect your device from any network (i.e. airplane mode or disable wifi, cellular, ethernet, etc.) and try again. If you're not crashing any more, comment on MCPE-14727 - the issue is likely related to xbl login. If you're still crashing when launching the game, please comment on MCPE-14125 and provide your device make and model, operating system and version. If you're running a desktop PC, add your graphics card make, model and driver version.

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