[MCPE-15487] Unfortunately minecraft - pocket edition has stopped Created: 15/Jun/16 Updated: 18/Jun/16 Resolved: 18/Jun/16 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 0.15.1 Beta 1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Cherise Kachelmuss | ||
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | crash | ||
| Issue Links: |
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| Confirmation Status: | Unconfirmed | ||||||||||||||||||||
| Platform: | Tablet - Android - Other (Specify in description) | ||||||||||||||||||||
| Description |
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Just re-downloaded from Amazon Appstore and I get the message "unfortunately minecraft - pocket edition has stopped" when I try to open. The device is a a Nabi Dreamtab. |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 18/Jun/16 ] |
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Duplicate of |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 17/Jun/16 ] |
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Thanks for trying, we're getting a few of these types of bug so hopefully they'll be ironed out soon. |
| Comment by Cherise Kachelmuss [ 17/Jun/16 ] |
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I just tried downloading it on my Samsung Note 4 phone and it worked fine, so it must be a Nabi problem not Amazon? I am not seeing that Mojang file anywhere on my phone either but the app works. |
| Comment by Cherise Kachelmuss [ 17/Jun/16 ] |
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Nope no games folder. I searched every folder I could and mojang is not there. I feel like I have seen it before. Even if my son deleted it though, wouldn't it re-appear if I re-installed game? I just un-installed and re-installed game and still nothing. |
| Comment by [MCPE Mod] Dr.Awesome4333 [ 17/Jun/16 ] |
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The games folder is in the same folder as my downloads folder. So it should show up in the top level storage. When I am in it the title at the top shows DeviceStorage> games>com.mojang |
| Comment by Cherise Kachelmuss [ 17/Jun/16 ] |
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I went to Device - Storage -Apps (no game folder) - my other choices than apps are pictures, audio, downloads, cached data, misc. I checked every folder. |
| Comment by [MCPE Mod] Dr.Awesome4333 [ 16/Jun/16 ] |
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Are you in the games folder? Becasue the com.mojang file is in there not with the other com. Files. On a different note, are you logged in to your Amazon account? Because I had a similar issue when it tried to verify my purchases I guess and it couldn't because I wasn't logged in. |
| Comment by Cherise Kachelmuss [ 16/Jun/16 ] |
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I can't find that file at all. I see other .com files but none for mojang. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 15/Jun/16 ] |
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Could you tell me what a certain option in your game file says please? Go to: Device Storage > Games > com.mojang > minecraftpe > options.txt In that text file you should see in that list of options: game_haschosennottosignintoxbl:0 Can you tell me if that is set to 1 or 0 ? |
| Comment by Cherise Kachelmuss [ 15/Jun/16 ] |
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Yes I have wifi on. I tried airplane mode, same problem. Haven't gotten to the point to sign I to xbox live, can't even open game. No packs are added. android 4.4.2 |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 15/Jun/16 ] |
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Please could you add some information to help us try and link up and identify the issue?
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