[MCPE-12019] Minecraft Windows 10 Edition - still showing Buy Minecraft after purchasing. Created: 10/Dec/15  Updated: 10/Dec/15  Resolved: 10/Dec/15

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.13.0
Fix Version/s: None

Type: Bug
Reporter: Michael Hammond
Resolution: Invalid Votes: 0
Labels: None

Attachments: PNG File Mine craft Buy button.png     PNG File Mine craft Error.png     PNG File Mine craft screen after hiting Buy.png     PNG File Screen after typing PW.png    
Confirmation Status: Unconfirmed
Platform: Windows

 Description   

I purchased this game and last night when I was playing it crashed. Now when I open Minecraft Windows 10 Edition it is telling me that I have to buy it.

I have uninstalled the app. Then I went to install from the windows apps store it tells me I own it. I then install the app the open it. Then inside the app it still showing me Buy Minecraft.

I then click on Buy Minecraft and it brings me to Microsoft login and I put in my PW and it shows:

You already own this

You can only have one copy on your account.

PUR-UserAlreadyOwnsContent

jQ+XTOpk5UqK0Vx0.1.8

2015/12/10 - 00:18:15 UTC

Please help I have spent 4 hours on the phone with Microsoft and have gotten nowhere.

So far all I have got is that is not the OS.

Thank you,
Michael



 Comments   
Comment by Luis Robles [ 10/Dec/15 ]

Not a bug inside the game, possibly this could be an issue with the store app.

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