[MCPE-11579] Samsung Chinese IME keyboard can type but cannot sent chat messages Created: 12/Nov/15  Updated: 17/Nov/15  Resolved: 17/Nov/15

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.13.0 Beta 1
Fix Version/s: None

Type: Bug
Reporter: Lee elen
Resolution: Duplicate Votes: 0
Labels: None

Attachments: JPEG File Screenshot 1.jpg     JPEG File Screenshot 2.jpg     JPEG File Screenshot 3.jpg     PNG File Screenshot_2015-11-12-14-31-49.png     PNG File Screenshot_2015-11-12-14-32-31.png    
Issue Links:
Duplicate
duplicates MCPE-11247 Keyboard "Samsung Chinese IME" can ty... Resolved
Confirmation Status: Unconfirmed
Platform: Phone - Android - Samsung Galaxy Note

 Description   

Hello,

First off, I want to say that MinecraftPE 0.13.0 isamazing!
My two sons and I love it!!!

Next, I would like to report an issue we are having.
My two sons play MCPE on their sumsung phone.
After updating MCPE 0.13.0 bulid 1,they found that can not type, whether in the taiking sreen or in signs.
My kids even can not communicate with another fridends when they are playing online.
They feel terrible.
The build 5(you said it is the last build one) has came out, the problem still do not fix,my kids are still waiting.
However, because off that, (trying to be a good parent and do not want see the loss expression on their face) I had to uninstall your program.
Please see if you can fix this in one of your coming updates.
My kids are begging you.



 Comments   
Comment by rplatham [ 17/Nov/15 ]

Thanks very much Elen. The keyboard you are using (Samsung Chinese IME) does indeed have problems at the moment. Please see this ticket: MCPE-11247 where another user has experienced the same problem. As a temporary work around while this is being fixed, can you and your kids change the default keyboard to "Samsung keyboard"? Please comment on the other ticket if you are still having problems with this work around.

Comment by Lee elen [ 17/Nov/15 ]

Thanks rplatham, there are screenshots of setting state in attachments. There is no response when I press the enter button. Honestly, I do not mind if you release a 0.13.0 build 6 or other test version, I just do not want this problem still exists in the official version.

Comment by rplatham [ 16/Nov/15 ]

Thanks Elen, on each device that doesn't work, please go to Settings, My Device, scroll down and identify the state of Air view and voice control. Are they on or off? Then click on "Language and Input" and identify the input method under Default (for example Samsung keyboard). Then tap on that default keyboard and identify the following settings: Auto capitalise, auto spacing, auto punctuate, keyboard swipe (i.e. none, continuous swipe or cursor control), sound, vibration, character preview. Then go back to Settings, More, Application Manager. Under the All list, scroll down to tap your default input method (i.e. Samsung keyboard) and identify the version number (i.e. 4.0).

If the devices are not running Lolipop (Android version 5), other instructions and settings may be needed. Please let us know.

Comment by Lee elen [ 13/Nov/15 ]

They are using original samsung keyboard, sir, but it do not work. Some friends of my sons who use sumsung phone also have this problem.

Comment by rplatham [ 13/Nov/15 ]

Hi Elen, can you please post details of the software keyboards your sons are using? Also, please try changing the default keyboard to the original samsung keyboard and see if you can type again. I've found this problem with a few other users too.

Comment by Lee elen [ 13/Nov/15 ]

Thanks for your reply, but the Samsung Galaxy Note really can not type

Comment by Justin Nicolay [ 12/Nov/15 ]

Not sure why you are having an issue, I'm able to type just fine on my Samsung galaxy S5. Unconfirmed.

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