[MC-7109] Verification eMail Never Arrives Created: 11/Jan/13 Updated: 18/Jul/22 Resolved: 11/Jan/13 |
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| Status: | Resolved |
| Project: | Minecraft: Java Edition |
| Component/s: | None |
| Affects Version/s: | Minecraft 1.4.7 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Bob Evans | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | email, purchase, verification | ||
| Environment: |
Multiple. I have tried from 2 Macintosh's and 2 Windows 8 machines. I have also used multiple browsers and multiple email clients. |
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| Confirmation Status: | Unconfirmed |
| Description |
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I have been trying to buy Minecraft for over a week. I go to minecraft.net, I select to buy. It indicates I should create an account. I did. Then, I select to buy, it says I need to verify my email per the email that was sent. It is never received. I have tried many times by asking it to resend. It does not got to my spam folder and the email address is correct. I have subsequently bought a code card from Walmart thinking this might help. But, apparently, I need to essentially go through the same process with the email verification to use the code card. I have tried to find an email address for support. None found. I know thousands of people are playing Minecraft and I must be doing something stupid. But, I can't figure it out. |
| Comments |
| Comment by matheusmiranda [ 18/Jul/22 ] |
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i need the mojang account support email too, you can send me ?
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| Comment by Boyang lee [ 26/Apr/20 ] |
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its not showing in my inbox or spam folder |
| Comment by Bob Evans [ 11/Jan/13 ] |
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I found the mojang account support email after more digging. Thanks. |
| Comment by Bob Evans [ 11/Jan/13 ] |
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I can NOT find any support there for this. I have tried to find an email address for support. None found. At least you see that I am here. Can you not take 5 minutes have someone who can do something email me or give me an email to where I can tell someone that can do something that something needs to be done? This is incredible. |
| Comment by Tails [ 11/Jan/13 ] |
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This is a technical support issue; this site is for bug reports only. For technical support please use the Mojang Support Center. |