[BDS-9601] Realms Error - Microsoft Account Setup Created: 29/Oct/20  Updated: 23/Mar/21  Resolved: 29/Oct/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.40
Fix Version/s: None

Type: Bug
Reporter: Theresa Isaac Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Environment:

Xbox One


Issue Links:
Duplicate
duplicates MCPE-29304 "You cannot play online multiplayer t... Open
Confirmation Status: Unconfirmed

 Description   

"You cannot play on Realms because of how your Microsoft Account is setup."

Essentially, Minecraft thinks I have a locked down child's account, but I do not. All of my privacy/protection settings are completely open, so there is no reason why I cannot access my own realm. Whenever this happens, I simply close down Minecraft and open it back up; if that doesn't work, I restart my Xbox, and the problem generally resolves itself. However, this time the problem keeps persisting. Please fix this ASAP, as I am paying money for a realm I can no longer access.



 Comments   
Comment by [Mod] OcelotOnesie [ 29/Oct/20 ]

Thank you for your report!
We're actually already tracking this issue at MCPE-29304, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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