[BDS-9601] Realms Error - Microsoft Account Setup Created: 29/Oct/20 Updated: 23/Mar/21 Resolved: 29/Oct/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.40 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Theresa Isaac | Assignee: | Unassigned |
| Resolution: | Duplicate | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Xbox One |
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| Issue Links: |
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| Confirmation Status: | Unconfirmed | ||||||||
| Description |
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"You cannot play on Realms because of how your Microsoft Account is setup." Essentially, Minecraft thinks I have a locked down child's account, but I do not. All of my privacy/protection settings are completely open, so there is no reason why I cannot access my own realm. Whenever this happens, I simply close down Minecraft and open it back up; if that doesn't work, I restart my Xbox, and the problem generally resolves itself. However, this time the problem keeps persisting. Please fix this ASAP, as I am paying money for a realm I can no longer access. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 29/Oct/20 ] |
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Thank you for your report! If you would like to add a vote and any extra information to the main ticket it would be appreciated. If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned. Quick Links: |