[BDS-9559] Can’t login in new iPad - stuck showing old login email after setting up new ipad. Cannot change login email on minecraft build 4717539 Created: 26/Oct/20 Updated: 01/Nov/20 Resolved: 01/Nov/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.40 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Billy Chow | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Description |
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Just setup a new iPad Pro and cannot change the default login in Minecraft. It’s stuck on the old login and doesn’t give me an option to try a different email. See attachments. Things I’ve tried: 2. Cleared login settings in profile section in minecraft 3. Uninstall and install a few times
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| Comments |
| Comment by IonicEcko [ 01/Nov/20 ] |
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Thank you for your report! This is an account issue. We do not have the tools to help you on this tracker. Because the issue appears to be caused by a change in your security details that is pending you may have better luck speaking to Microsoft (or Xbox) support. Alternatively if they are unable, Mojang Customer Support may be able to help. Quick Links: |
| Comment by Bernardo Gomes Negri [ 27/Oct/20 ] |
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For problems related to your Microsoft account, go to Microsoft support. Also, try to click "cancel" in the windows that popped. |