[BDS-9210] Can't renew my realm,purchases had already made Created: 03/Oct/20  Updated: 07/Oct/20  Resolved: 07/Oct/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.40
Fix Version/s: None

Type: Bug
Reporter: Muhammad NurFitri Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Hello , realms are fun to use and all but I'm pretty disappointed. I can't renew my realm and they had already taken the moneys . They said there was an 'error occurred' and the purchases had already made but they can't renew my realm , try again later in this device . It had already been a week since I've been trying to get it done but STILL the same problem. Please fix this bug as soon as possible , moneys are valuable .



 Comments   
Comment by IonicEcko [ 07/Oct/20 ]

Thank you for your report!
However, this issue is Invalid.

This is an account issue. We do not have the tools to help you on this tracker.
Please contact the Customer Support.

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