[BDS-8897] Can't buy anything from the store Created: 12/Sep/20  Updated: 15/Sep/20  Resolved: 15/Sep/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.40
Fix Version/s: None

Type: Bug
Reporter: Brandon Nicholas Leavell Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Attachments: JPEG File download (2).jpeg    
Confirmation Status: Unconfirmed

 Description   

When I try to buy something from the store on my phone it keeps loading an says "unable to connect to store an to check the internet speed when I'm on my phones data.



 Comments   
Comment by IonicEcko [ 15/Sep/20 ]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Visit Minecraft Community Support for assistance.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content please contact Mojang Support.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Mojang Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

Comment by Rice [ 13/Sep/20 ]

Not a bds bug, also have you tried this?

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