[BDS-8824] Nintendo switch Minecraft black screen Created: 09/Sep/20  Updated: 18/May/21  Resolved: 11/Sep/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.20
Fix Version/s: None

Type: Bug
Reporter: James Green Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Environment:

Nintendo Switch Operating System


Issue Links:
Duplicate
duplicates MCPE-62708 Switch takes a long time to start whi... Resolved
Confirmation Status: Unconfirmed

 Description   

I have thoroughly enjoyed playing Minecraft on my Nintendo switch, however as of recently I have encountered a bug. It appears to have happened straight after I downloaded the update that fixed the problem when switch users could not log in with their Microsoft account and use online features etc. The next time I played Minecraft, the software started, but remained on a black screen. It stays like this forever. If I try going to the home screen and closing the software, it takes about a minute and a half to actually close it, and then says 'software closed due to an error' or something like that. (I have the game card version of Minecraft). However, if I try playing Minecraft on a different account, it loads almost instantly and I can play Minecraft, BUT I don't have any of my worlds and skins and texture packs that I have spent hundreds upon hundreds of mine coins on .  I have tried checking for corrupt data, I have tried rebooting and redownloading the software, but nothing seems to work. I am not willing to purchase a digital copy of Minecraft since it will probably come out with the same error and I'd have wasted £20. Please fix this issue since it's affected many others, and if you are trying already because someone else has reported this, I urge you to do it with all your efforts. Thanks 



 Comments   
Comment by Andrea Ramirz [ 18/May/21 ]

Did they give you a solution? I’m having the same problem.

Comment by IonicEcko [ 11/Sep/20 ]

Thank you for your report!
We're tracking this issue in MCPE-62708, so this ticket is being resolved and linked as a duplicate.

Please note though, this project is for the Bedrock Dedicated Server software only. For any future reports please head over to the appropriate project (links below).

Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — Bugs about the Minecraft Launcher specifically
Minecraft Earth — AR Compatible Devices
Minecraft Dungeons — Action-adventure title set in the Minecraft universe

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