[BDS-8730] Message: unable to connect to marketplace Created: 05/Sep/20 Updated: 07/Sep/20 Resolved: 07/Sep/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.20 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Nicholas Weatherall | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
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We get this message on my daughters iPad. The internet connection is fine. In fact the marketplace works on another iPad. We don't want to uninstall. |
| Comments |
| Comment by IonicEcko [ 07/Sep/20 ] |
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Thank you for your report! Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker. Watch Mojang Status for official announcements, or Downdetector for community reported outages. If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Visit Minecraft Community Support for assistance. If you are still unable to access a paid service such as a realm or purchased content please contact Mojang Support. Quick Links: |
| Comment by Kyle Edwards [ 05/Sep/20 ] |
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Hi did you know that there’s a 1.16.40 hotfix out now |