[BDS-8571] PS4 Minecraft won't recognize my microsoft account Created: 28/Aug/20 Updated: 28/Aug/20 Resolved: 28/Aug/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.20 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Hassan Nicola | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 1 |
| Labels: | None | ||
| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Description |
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Every time I try to log into my microsoft account again on my PS4 to crossplay, I receive a message that states "Failed to login: Oops! Looks like the Microsoft account you are trying to use is already connected to another account on playstation network" Previously I only had 1 microsoft live account and 1 PSN account, but I made a new PSN account and a new microsoft account - and those pair together just fine. The only problem is for me to play online on a new account, I'd have to pay again for PSN plus ... Things I've tried so far:
It sounds like its an issue between mojang/microsoft. Would it be possible to unlink a microsoft account from my psn account? I have no packs that's worth saving. Please help, this thing is driving me crazy. My account has nothing worth saving, I would just like to play in cross platform with my friends. Thank you
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| Comments |
| Comment by IonicEcko [ 28/Aug/20 ] |
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Thank you for your report! This project is for the Bedrock Dedicated Server software only. Please head over to the correct project (links below) and create a new report for your bug. Please don't forget to search for an existing report matching yours in the appropriate project before raising a new one. To ensure your report has all the information we need, please have a read through Guide: Writing Helpful Bug Reports for Minecraft and remember to include steps to reproduce the problem. – Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4 Quick Links: |