[BDS-8176] Constantly disconnected from realm Created: 13/Aug/20  Updated: 13/Aug/20  Resolved: 13/Aug/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.20
Fix Version/s: None

Type: Bug
Reporter: Chris Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

Why am I constantly randomly disconnected from my realm? For a service I am paying for to be disconnected 3 times within 10 minutes is a totally unacceptable level of service and I am most disgruntled with it.



 Comments   
Comment by IonicEcko [ 13/Aug/20 ]

Hi Chris,

Unfortunately we're unable to help with Realms technical issues here, the bug tracker is run by volunteers who have no more access to Mojangs systems than you do. The bug tracker is only intended to track gameplay bugs.

Because its a paid service I would suggest contacting Mojang Customer Support directly who should be able to assist.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs

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