[BDS-7926] my minecraft skins that i bought with minecoins aren't appearing and all my minecoins are gone. Created: 04/Aug/20  Updated: 04/Aug/20  Resolved: 04/Aug/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.10
Fix Version/s: None

Type: Bug
Reporter: ssomeone Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

bedrock


Attachments: PNG File Screenshot (42).png    
Confirmation Status: Unconfirmed

 Description   

i bought a skin pack some time ago and it worked fine until i loaded up the game today. i went to choose a skin from the skin pack and it said "failed to load character 1." i had some leftover minecoins as well (around 360) and they weren't there.



 Comments   
Comment by [Mod] OcelotOnesie [ 04/Aug/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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