[BDS-7926] my minecraft skins that i bought with minecoins aren't appearing and all my minecoins are gone. Created: 04/Aug/20 Updated: 04/Aug/20 Resolved: 04/Aug/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.10 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | ssomeone | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
bedrock |
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| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Description |
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i bought a skin pack some time ago and it worked fine until i loaded up the game today. i went to choose a skin from the skin pack and it said "failed to load character 1." i had some leftover minecoins as well (around 360) and they weren't there. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 04/Aug/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |