[BDS-7723] Minecraft won't let me purchase realms Created: 26/Jul/20 Updated: 26/Jul/20 Resolved: 26/Jul/20 |
|
| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Milaan | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
|
I'm on an iOS device and I play Minecraft PE, however the account I purchased Minecraft on has since been deactivated and I want to purchase Minecraft realms, it won't allow me to purchase saying that I have to use the same account, but the account is gone forever. The other solution is to buy Minecraft again but then I would lose m progress. Please can you help me to get Minecraft realms. |
| Comments |
| Comment by [Mod] OcelotOnesie [ 26/Jul/20 ] |
|
Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |
| Comment by misterblue28 [ 26/Jul/20 ] |
|
This is an account issue, not a bug. Please go to help.minecraft.net/en-us/requests/new. |