[BDS-7723] Minecraft won't let me purchase realms Created: 26/Jul/20  Updated: 26/Jul/20  Resolved: 26/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Milaan Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

I'm on an iOS device and I play Minecraft PE, however the account I purchased Minecraft on has since been deactivated and I want to purchase Minecraft realms, it won't allow me to purchase saying that I have to use the same account, but the account is gone forever. The other solution is to buy Minecraft again but then I would lose m progress. Please can you help me to get Minecraft realms.



 Comments   
Comment by [Mod] OcelotOnesie [ 26/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

Comment by misterblue28 [ 26/Jul/20 ]

This is an account issue, not a bug. Please go to help.minecraft.net/en-us/requests/new.

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