[BDS-7630] Cannot Log In Created: 22/Jul/20 Updated: 29/Jan/21 Resolved: 29/Jan/21 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Luna | Assignee: | Unassigned |
| Resolution: | Incomplete | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Bedrock Edition |
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| Confirmation Status: | Unconfirmed |
| Description |
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No one can log in the server. The message that pops us says "Cannot join world. The account that you are playing on is currently playing in this world on a different device" Not even accounts that have never been on the server. This server is private and only 4-8 players play. None have shared the ip. |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 29/Jan/21 ] |
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem. Quick Links: |
| Comment by IonicEcko [ 23/Jul/20 ] |
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Hi Luna, We will need more information to try to reproduce this. Information such as operating system, version, any errors or issues in the console, any changes in your server.properties from a clean download, the types of clients attempting to connect (ios, android etc) and even a copy of your server and world files may help. |