[BDS-7410] I created a realm a week ago, but it said that I have to wait for mojang to create the realm. But it's been a week and I still haven't gotten my realm, and it still charged me money for the realm that I never got Created: 15/Jul/20 Updated: 15/Jul/20 Resolved: 15/Jul/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Vanness Yang | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Minecraft PE Bedrock |
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| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Description |
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I created a realm but it didn’t show up on my Minecraft. Plus, the fee to create a realm was charged only today and I can't get a refund for my realm. Please help, it’s been 2 days and I still haven’t received the realm |
| Comments |
| Comment by IonicEcko [ 15/Jul/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Vollunteers run the bug tracker and we have no access to your account or Mojangs systems. Quick Links: |