[BDS-7410] I created a realm a week ago, but it said that I have to wait for mojang to create the realm. But it's been a week and I still haven't gotten my realm, and it still charged me money for the realm that I never got Created: 15/Jul/20  Updated: 15/Jul/20  Resolved: 15/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Vanness Yang Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Minecraft PE Bedrock


Attachments: PNG File IMG_2422.PNG     PNG File IMG_2423.PNG     PNG File IMG_2424.PNG     PNG File IMG_2426.PNG     PNG File IMG_2427.PNG    
Confirmation Status: Unconfirmed

 Description   

I created a realm but it didn’t show up on my Minecraft. Plus, the fee to create a realm was charged only today and I can't get a refund for my realm. Please help, it’s been 2 days and I still haven’t received the realm



 Comments   
Comment by IonicEcko [ 15/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Vollunteers run the bug tracker and we have no access to your account or Mojangs systems.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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