[BDS-7334] I dont even know anymore Created: 13/Jul/20  Updated: 14/Jul/20  Resolved: 14/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Jay M Walker Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

ive already made 2 issues in hope of getting help just to get the same responce again saying my problem is invalid instead of actually helping me ive had to reset my entire console just to get my game working normal and now i cant even get on a server without it disconnecting me minutes later please just actually help me and this is not a java problem please stop sending me there



 Comments   
Comment by IonicEcko [ 14/Jul/20 ]

Thank you for your report!

This project is for the Bedrock Dedicated Server software only. Please head over to the correct project (links below) and create a new report for your bug. Please don't forget to search for an existing report matching yours in the appropriate project before raising a new one.

To ensure your report has all the information we need, please have a read through Guide: Writing Helpful Bug Reports for Minecraft and remember to include steps to reproduce the problem.

Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — Bugs about the Minecraft Launcher specifically
Minecraft Earth — AR Compatible Devices
Minecraft Dungeons — Action-adventure title set in the Minecraft universe

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs

Comment by IonicEcko [ 14/Jul/20 ]

Are you reading the comments that accompany the closure? We never just close a report as "Invalid", we always comment regarding the reason for the closure in the report.

In your case, you keep opening reports under the "Bedrock Dedicated Server" section of the bug tracker and because your report does not relate to the dedicated server software it is closed.

Head over to the correct project and log a new report with as much detail as you can. From your description here though it sounds like a tech support issue which we're unable to help with. The community support (linked below) would be better able to assist.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs

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