[BDS-7332] All of my worlds were deleted Created: 13/Jul/20 Updated: 14/Jul/20 Resolved: 14/Jul/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Hailey lutjelu | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Mobile app |
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| Confirmation Status: | Unconfirmed |
| Description |
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After the most recent update, every single one of my worlds was deleted and I can't seem to get them back. Is there anyway to directly contact mojang to get them back? Or is there a way to recover them using my account? Please respond it deleted my cat house and that was my most prized possession |
| Comments |
| Comment by IonicEcko [ 14/Jul/20 ] |
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Thank you for your report! This project is for the Bedrock Dedicated Server software only. Please head over to the correct project (links below) and create a new report for your bug. Please don't forget to search for an existing report matching yours in the appropriate project before raising a new one. To ensure your report has all the information we need, please have a read through Guide: Writing Helpful Bug Reports for Minecraft and remember to include steps to reproduce the problem. – Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4 Quick Links: |
| Comment by IonicEcko [ 14/Jul/20 ] |
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Hi Hailey, Unfortunately you've raised your bug report in the wrong project, more information below. However I did want to mention, we are a bug reporting platform only, we have no ability or capacity to provide tech support or help recover your worlds. We only track bugs here. You may wish to contact the community support, linked below, who may be able to assist. |