[BDS-7305] Game that I have purchased on the store does not work Created: 12/Jul/20  Updated: 18/Jul/20  Resolved: 14/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Julian venancio Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Attachments: JPEG File image.jpg    
Confirmation Status: Unconfirmed

 Description   

I have purchased a game off of the Minecraft store called "cookie slap" by Team Visionary. As I load up the game and try to start a match. It would say that the game can not start so to lobby being laggy. I then thought it must've been my WiFi or my lan cable that I use. So then I restarted my router and reconnected to the WiFi without my lan cable. And the same message keeps coming up. I then went to the YouTube channel of the created and on the YouTube video of him showcasing the game, in the comment section there are also other players that are experiencing the same issue that I am. I'm wondering if the issue is caused due to the new update or if the developer was scamming a fake game. I couldn't get any info on how to reach out to the game creator and thus the reason I'm writing to you and see if we could get any help or information about this situation. Thank you for spending some time on reading this and I'm looking forward for a reply back



 Comments   
Comment by IonicEcko [ 14/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

Unfortunately we don't accept issues related to third party marketplace content here on the bug tracker, but please create a new report if you believe this affects Mojang developed marketplace content.

I'd suggest contacting the content creators directly or Mojang Customer Support for help with the purchase.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 BDS Wiki – 📖 FAQs

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