[BDS-7279] Realms keep taking money but will not create realms Created: 11/Jul/20  Updated: 11/Jul/20  Resolved: 11/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Gloria kanada Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

I assume you need realms to keep playing with someone.  I never knew that because no Minecraft emails ever come back to help.  So I purchased realms. Did not work.  So I reloaded app again on my phone.  It deleted all my hundreds of hours of work. And I still don't have realm.  It keeps saying successful in payment but can't create realm yet.  I think this is a very awful thing to keep taking the money but not able to fix or at least let us know what is going on. 



 Comments   
Comment by IonicEcko [ 11/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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