[BDS-7257] Inventory Deleted Created: 10/Jul/20  Updated: 21/Jul/20  Resolved: 10/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Jenna Napoleon Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None
Environment:

Minecraft PE


Issue Links:
Duplicate
duplicates MCPE-55815 Empty Inventory/Player level reset in... Open
Confirmation Status: Unconfirmed

 Description   

Since the new update, I have had two survival worlds on pocket edition in which all the items in my inventory were deleted. In both instances I had left my world a day or two before normally, then the next time I joined the world everything I had in my inventory was gone, including enchanted tools and armor. I'm not sure if this has happened to other people or if it is just an issue with my own game, just figured I'd report it. Thanks - JennaΒ 



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 21/Jul/20 ]

We are still looking into the issue with player data changing or being lost at MCPE-55815.

If the issue is still occurring for you in the latest version (currently 1.16.1) please could you add any steps to reproduce the issue at MCPE-55815.

Also, if you have a copy of the world save available, you might like to share a copy of it for investigation.

  • On Windows 10 you can use the Export world feature.
  • On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
  • On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link in a comment at the main bug ticket at MCPE-55815.

Thank you for your help, and for your patience while we look into this bug.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Comment by [Mod] OcelotOnesie [ 10/Jul/20 ]

Thank you for your report!
We're actually already tracking this issue at MCPE-55815, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Community Support – πŸ“§ Customer Support – ✍️ Feedback and Suggestions – πŸ“– Game Wiki

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