[BDS-7222] The mine craft store do not show my tokens on PS4 Created: 09/Jul/20 Updated: 11/Jul/20 Resolved: 11/Jul/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Anthony Bryant | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Environment: |
Playstation 4 |
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| Confirmation Status: | Unconfirmed |
| Description |
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I'm playing Minecraft on the PlayStation 4. The Minecraft store does not show the correct amount of tokens I have. Also, my skins that I own are not loading correctly. An error message " failed to load character" shows up on the screen. I tried to redownload and access the Minecraft store again but I keep getting this error. When I log into the Minecraft game I'm able to play regularly but without any of the skins or tokens that's normally available under my account while I'm playing the PlayStation 4. |
| Comments |
| Comment by IonicEcko [ 11/Jul/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. Quick Links: |