[BDS-7222] The mine craft store do not show my tokens on PS4 Created: 09/Jul/20  Updated: 11/Jul/20  Resolved: 11/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Anthony Bryant Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

Playstation 4


Confirmation Status: Unconfirmed

 Description   

I'm playing Minecraft on the PlayStation 4. The Minecraft store does not show the correct amount of tokens I have. Also, my skins that I own are not loading correctly. An error message " failed to load character" shows up on the screen. I tried to redownload and access the Minecraft store again but I keep getting this error. When I log into the Minecraft game I'm able to play regularly but without any of the skins or tokens that's normally available under my account while I'm playing the PlayStation 4.



 Comments   
Comment by IonicEcko [ 11/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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