[BDS-7209] Keep getting hacked Created: 09/Jul/20  Updated: 11/Jul/20  Resolved: 11/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Sanjana Nyapati Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

For the past two months, every time I log in I see that someone has hacked into my account and changed my username and I'm unable to change it back because of the 30 day limit. But beyond this, what is the security issue? I've changed my password multiple times so what is going on? This is really upsetting me.

First it was changed to OfficieYT and now it's iJosephx_

Please fix this for me



 Comments   
Comment by IonicEcko [ 11/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

Comment by Van W [ 11/Jul/20 ]

Not a BDS issue but most likely on your account. Check your PC for viruses and change your password on a different device

Comment by David [ 10/Jul/20 ]

Check if there is any database leaking your account information, if you have a Remote Access Trojan, enable Windows Defender, if windows defender can't fix the Remote Acess Trojan, you'll have to reinstall Windows, and then change all your xbox account data, its most likely you have a RAT (Remote Access Trojan) in your computer that sends your account information every time u change it. if so. try enabling Windows defender, and if that can't fix it, reinstall windows.

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