[BDS-6952] New nether update login fail Created: 02/Jul/20  Updated: 21/Jul/20  Resolved: 04/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: John Wesley Hansen Assignee: Unassigned
Resolution: Duplicate Votes: 0
Labels: None

Issue Links:
Duplicate
duplicates MCPE-55815 Empty Inventory/Player level reset in... Open
Confirmation Status: Unconfirmed

 Description   

My daugther and I played the new nether update and she logged out inside the nether, when we logged back in she was sent to spawn(even though she set here spawn point by sleeping) with nothing in her inventory...



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 21/Jul/20 ]

We are still looking into the issue with player data changing or being lost at MCPE-55815.

If the issue is still occurring for you in the latest version (currently 1.16.1) please could you add any steps to reproduce the issue at MCPE-55815.

Also, if you have a copy of the world save available, you might like to share a copy of it for investigation.

  • On Windows 10 you can use the Export world feature.
  • On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
  • On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)

If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link in a comment at the main bug ticket at MCPE-55815.

Thank you for your help, and for your patience while we look into this bug.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Comment by IonicEcko [ 04/Jul/20 ]

Thank you for your report!
We're tracking this issue in MCPE-55815, so this ticket is being resolved and linked as a duplicate.

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