[BDS-6937] Been paying for minecraft realms on my Xbox (gamer tag is Darksoul0187) Created: 02/Jul/20  Updated: 04/Jul/20  Resolved: 04/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Matthew Plummer Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

For a few months now been paying the 7.99 for minecraft realms on my Xbox. It was not letting me play my realm at all. So about 3 months ago I had canceled my subscription but you are still taking the 7.99 out of my account for the realm plus and yet I still cannot play my realm I want a refund for the subscription(3 months worth) or I want you to fix my realm so I can play it. My xbox gamer tag is Darksoul0187. I would like to have this resolved ASAP



 Comments   
Comment by IonicEcko [ 04/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

Volunteers run this bug tracker and we have no ability to assist.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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