[BDS-6864] Cannot fully load Created: 01/Jul/20  Updated: 01/Jul/20  Resolved: 01/Jul/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.1
Fix Version/s: None

Type: Bug
Reporter: Mason Van Horn Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None
Environment:

PlayStation 4


Attachments: JPEG File 1B57AA90-9468-47B7-8806-023E3D2E84D6.jpeg     JPEG File 2887F456-0834-422E-B100-4164D382CDB8.jpeg     JPEG File CB00696C-0904-4C88-B2D1-F088478963FF.jpeg    
Confirmation Status: Unconfirmed

 Description   

Hello there,

ย 

I am writing in because my account is freezing On either the loading screen or on the "play and settings screen." I have restarted ย the PS4 multiple times, both resting and hard restarts, and this has occurred each time. I have done everything I know to do, except uninstall and reinstall the game. Is there something else that must be done? Attached are some images of the screens it freezes on. The furthest I have made it to is the "play/settings" menu.

I have also tested our internet, which is operating well, and have had no issues with logging into other online apps, such as the Netflix, Hulu, etc., so I am resolved to believe the issue is on your end.ย 

Your assistance is welcomed!ย 
Sincerely,

Mason



 Comments   
Comment by [Mod] Asteraoth [ 01/Jul/20 ]

Thank you for your report!
However, this issue is Invalid.

This is related to a different project. Use one of the links below to go to the correct project.
Minecraft: Java Edition — Windows, Mac, and Linux
Minecraft Launcher — Bugs about the Minecraft Launcher specifically
Minecraft: Bedrock Edition — Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4
Minecraft Earth — AR Compatible Devices
Minecraft Dungeons — Action-adventure title set in the Minecraft universe

Please don't forget to search for an existing issue matching yours in the appropriate project before raising a new one.

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๐Ÿ““ Issue Guidelines – ๐Ÿ’ฌ Community Support – ๐Ÿ“ง Customer Support – โœ๏ธ Feedback and Suggestions – ๐Ÿ“– Game Wiki

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