[BDS-6384] A problem occurs while purchasing a game Created: 24/Jun/20 Updated: 25/Jun/20 Resolved: 25/Jun/20 |
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| Status: | Resolved |
| Project: | Bedrock Dedicated Server |
| Affects Version/s: | 1.16.0 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | meshal almousa | Assignee: | Unassigned |
| Resolution: | Invalid | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Description |
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While purchasing the game, the amount of $ 26.95 was withdrawn from the credit card, but then a message appeared stating that there was an error and I could not get the game. Please help. |
| Comments |
| Comment by IonicEcko [ 25/Jun/20 ] |
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Thank you for your report! As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly. The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist. Best of luck! Quick Links: |