[BDS-6384] A problem occurs while purchasing a game Created: 24/Jun/20  Updated: 25/Jun/20  Resolved: 25/Jun/20

Status: Resolved
Project: Bedrock Dedicated Server
Affects Version/s: 1.16.0
Fix Version/s: None

Type: Bug
Reporter: meshal almousa Assignee: Unassigned
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed

 Description   

While purchasing the game, the amount of $ 26.95 was withdrawn from the credit card, but then a message appeared stating that there was an error and I could not get the game. Please help.



 Comments   
Comment by IonicEcko [ 25/Jun/20 ]

Thank you for your report!
However, this issue is Invalid.

As this is an issue with your account or billing, you will need to contact Mojang Customer Support directly.

The bug tracker is manned by volunteers and as much as we would like to, we don't have the ability to assist.

Best of luck!

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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